CONTACT US

Have questions about investing, trading or saving? Please reach out to us. We look forward to assisting you!

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CI DIRECT INVESTING HEAD OFFICE 

15 York Street, 2nd Floor, Toronto, ON, M5J 0A3

[email protected]
Support: 1.877.310.1088 and Press 2 for CI Direct Investing

CI Direct Investing support will be closed on Labour Day, Monday, September 7, 2026
 

Please note that effective Friday, May 15 - Friday, September 4, support hours for CI Direct Investing will be Monday to Friday 8 a.m. to 6 p.m. ET.

 

Have a question about CI Direct Investing or looking for some personal financial advice?

 

VISIT HELP CENTRE
CONTACT CI DIRECT TRADING

CI DIRECT TRADING HEAD OFFICE

Location Icon 15 York Street, 2nd Floor, Toronto, ON, M5J 0A3
Email Icon [email protected]
Support Icon

Support: 1.877.310.1088 (Press 1 for CI Direct Trading)

Trade desk: 416.847.7221

CI Direct Trading support will be closed on Labour Day, Monday, September 7, 2026
 

Please note that effective Friday, May 15 - Friday, September 4, support hours for CI Direct Investing will be Monday to Friday 8 a.m. to 6 p.m. ET.

 

For existing client account-related inquiries, please log in and submit your request through our support ticket centre.

 

 

Support hours: Monday - Friday - 8am to 7pm, Saturday - Closed, Sunday - Closed